QSE
Respect of human, goods, products and environment
Respect of men and women, infrastuctures, products and environment.
Groupe Maisonhaute has developped a know-how based on reactivity and innovation. We offer our clients a tailored service, matching specifications. Our development policy is based on 3 strategical lines.
Consequently, our quality management leans on these approaches aiming for : meeting the legal requirements, improving our performance and satisfying the clients expectations.
Quality
High quality services
Security
Security of products, infrastructures and man.
Environment
Our environment preservation
Quality
90%
clients' satisfaction
Hygien
2022 objective
IFS Logistics certification process
Security
-60%
work-related accident between 2020 and 2021
Environment
-6,4%
CO2 emission reduction in 2020
Subscriber of the voluntary commitment for reducing C02 emission.
Quality
Quality charter
Since the company’s creation, our main goal is clients satisfaction. We are commited to continual improvement. Accordingly, our quality management policy has been set up with the aim of meeting legal requirements and complying with the specifications of ISO 9001 and IFS Logistics standards.
In accordance with the indicators defined with the clients, we measure each operation performance. Thanks to weekly internal audits, we are able to spot any potential problems and to set up quickly a corrective action plan.
In the interest of efficience and performance, we use work organisational methods such as 5S and visual workflow management.
Security
Security charter
Our employees and products security is also one of our priority. It leans on ISO 45001, DUERP, HACCP and Food defense standards. Nous évaluons régulièrement les risques au sein des postes de travail et venant de l’extérieur pour mettre en place des plans de prévention. Plus, we have a performant caretaking system dedicated to goods safety.
We act as well for our teams health in offering a safe work environment and for reducing potential work-related accident by raising awareness around risks. We also encourage employees’ development thanks to formations in accordance with their skills and motivations.
Environment
Our commitment for environment
Highly-involved in environment preservation and energy saving, our policy references are ISO 14001 and 50001 standards. Thus, we measure, drive and have at your disposal an auditable system for analysing the efficiency of our actions for reducing our carbon footprint, energy consumption and generation of waste.
CO2 Objective charter
CO2 Objective charter subscriber for 2021-2023 period, we are concretely committed to reducing greenhouse gas emissions.
- Our goal is to reach -20% gas emission between 2021 and 2023.
- Regular fleet renewal
- Keeping empty mileage down
- Fuel treatment
- Well-worn oils salvage
- Eco-driving trainings, weekly communication about each driver's results and participation to the company's challenge
- "No paper" goal thanks to digital tools
